Sour Grapes

During the problem solving process, flavour glassful Cream Company will need to have a merged approach to determining a solution. There atomic number 18 seven tools that Quality can use to improve their processes during production of the scrap cream. These tools are advert charts, run charts, process-control charts, check sheets, Parent diagrams, cause-and-effect diagrams, and banquet diagrams (Shower, p. 182). Each of these will support the identification of the variation that is happening and will also aid in the analysis, documentation ND organization of the information.This will help with process improvement. They are simple but powerful tools that can be of significant comfort throughout the problem-solving and continuous-improvement processes (Shower, p. 183). The first place for Quality to start is with a campaign chart. The flow chart can direct the relationship between the activities and tasks for severally process, and give a better idea of how the rejections are happening. Next, a scatter diagram can be run from the information collected.This will show the link between he run time and viscosity of the meth cream. This type of tool can also determine how long the ice cream should be mixed to avoid soapiness and stiffness. From the ten days of data collected, it seems as though the run time is too short resulting in a too soupy mixture (Shower, p. 201-202). After a more suited run time is determined Quality can then flavour into the other problems causing the rejects. Aside from the soapiness causing most of the rejects, there are other problems.